COVA- PUCAAR
GHMC- Service Deliveries: Responsibilities of Different Officers
|
Sl.No |
Name of the Officer |
Subject and Time Frame |
|
1 |
Sanitary Supervisor | Within 48 hours: Grievances of Sweeping, Garbage & Dead Animals Lifting, Catching rabid dogs
Removal of water stagnation, removal of chokes/blockages in emergencies & Cleaning and repair of main hole covers & other responsibilities Within 10 days: Catching of animals in case of animal menace |
|
2 |
Assistant Engineer | Within 3 days: Catch pit cover replacementWithin 15 days: Filling of pot holesWithin 1 month: Road cutting permission |
|
3 |
Assistant Engineer (Electrical) | Within 48 hours: Non glowig street lights and high masts |
|
5 |
Assistant Medical & Health officer | Within 3 days: Supply of extra copies of Birth certificate / Death Certificate, sweeping of Roads Garbage lifting and maintenance of slaughter house. Control of malaria epidemic disease, food adulteration. Within 7 days: Birth & Death certificate, Corrections in Birth/Death Certificates, Inclusion of name in Birth Certificate, Non-availability certificate of Birth/DeathWithin 10 days: Issue of sanitation certificate,
Within 30 days: Trade License (fresh and Renewal) |
|
8 |
Assistant Director (sports) | Within 48 hours:Within 7 days: Permission to use parks and plays grounds of G H M C Membership of swimming pools. |
|
10 |
Valuation Officer | Within 1 monthAssessment of Property tax / Re-assessment of propertry tax and Revision Petition on Property tax |
|
11 |
Assistant City planner | Within 1 monthBuilding permission, demolition of unauthorized construction, encroachments footpaths and building completion certificate and sign boards permission. |
|
4 |
Executive Engineer | Sanction of roads, new drainage lines etc. and overall control of engineering section. |
|
6 |
Project Director UCD | Aasara cards, Grievances of UCD activities. Sanctioned and group loans to ladies and distribution of gas stove etc. for below poverty line citizens |
|
7 |
Assistant commissioner and Assistant Electoral registration officer | Voter ID cards, Inclusion of name in voter list and voter list extract. |
|
9 |
Director Horticulture | Grievances of Maintenances of parks. |
- If the above timeframe is not adhered to, compensation would be paid to the applicant at Rs.50/- per day in case of services of Revenue, Engineering and
If the above timeframe is not adhered to, compensation would be paid to the applicant at Rs.50/- per day in case of services of Revenue, Engineering and Health Sections, and Rs.100/- per day in case of services of Town Planning Section by the Greater Hyderabad Municipal Corporation towards loss of valuable time of the applicant.
This compensation will be recovered from the person who delayed the service delivery. Disciplinary action would be initiated against the defaulting Officer who have paid fine at least 3 times in a year.
Similar disciplinary action would be initiated against the persons responsible who failed to pay fines imposed
Central Online Complaint Desk of GHMC Nos. 155304 and 8790715555 or 8790725555; GHMC Head Office No.23225397; Electricity Department No. 155333; Water Works No. 155313.
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